101 Your project management experience has taught you that inappropriate responses to cost variances can produce quality or schedule problems or unacceptable project risk. You are leading a team meeting to discuss the importance of cost control. Many of your team members are new to project management. To introduce this important topic to the team, you note that Cost control is concerned with
A. Influencing the factors that create change to the cost baseline to ensure that the change is beneficial
B. Developing an approximation of the costs of the resources needed to complete the project
C. Allocating the overall cost estimate to individual work items
D. Establishing a cost baseline
你的项目管理体制经验告诉你对于成本偏差做出的不正确的反应可能会产生质量或者进度问题,或者不可接受的项目风险。你正召开一个团队会议来讨论成本控制的重要性。你的很多团队成员都是项目管理的新手。为了将这个重要的议题介绍给大家,你申明成本控制关注的是:
A.影响那些会引发成本基准线变更的因素,确保变更是有益的
B.对完成这个项目所需资源的成本形成一个大约估计
C.将全部成本估计分配到工作条目
D.建立一个成本基准线
102 A stakeholder is requesting a major change to the project scope. The change is of vital repentances to the stakeholder. The project manager performs the necessary analysis of the change and finds that, because of the impact on project cost and schedule. It needs to be approved by the change control board (CCB). The CCB denies the change. What should the project manager do next to the stakeholder and to the success of the project
A. Implement the change despite the decision made by the CCB, because the change is vital
B. Include the decision from the CCB in the change log; notify the stakeholders and the project team of the situation
C. Recommend that the project be stopped and new requirements gathering should be performed
D. Meet with the CCB members individually to influence them to change their decision 项目相关方要求对项目范围进行重大变更。该变更对于相关方来说至关重要。项目经理对变更开展了必要分析,现由于对项目成本和进度产生的影响,变更需要得到变更控制委员会(CCB)的批准,但CCB拒绝变更。
项目经理接下来应该怎么做?
A. 由变更委员会做出决定,因为这个变更对相关方以及整个项目的成功与否起至关重要的作用
B. 在变更日志中记录变更委员会的决定,通知相关方和项目团队这个情况
C. 建议停止该项目,进行新的要求收集
D. 与变更委员会成员单独会面,以此来影响和改变他们的决定
103 During project executing, a team member comes to the project manager because he is not sure of what work he needs to accomplish on the project. Which of the following documents contain detailed descriptions of work packages?
A. Work breakdown structure (WBS) dictionary
B. Activity list
C. Assignment Matrix
D. Project scope management plan
项目实施阶段,一位团队成员找到了项目经理,因为他不知道哪些工作需要他来完成。以下哪个文件对工作包做了详细描述?
A.工作分解结构词典。
B.活动清单
C.职责分配矩阵
D.项目范围管理计划
104 Which of the following is a common characteristic of most project life cycle descriptions?
A. Cost and staffing are low at start, higher towards the end of implementation,and drop rapidly as the project nears completion.
B. The probability of successfully completing the project is highest at the start of the project
C. Stakeholders have the most influence on the final charecteristics of the product at the end of the project
D. Risk and uncertainty are lowest at the start of the project
下列哪个是大多数项目生命期所共有的特点?
A. 成本和资源投入开始低,在实施中开始升高,在接近项目完成时迅速下降
B. 项目成功完成的概率在项目开始时最高
C. 相关方在项目结束对项目的产品有着最多的影响
D. 风险和不确定性在项目开始时最低
105 A company’s project management office(PMO)is responsible for coordinating projects in different countries. Some projects did not have financial success. What is one of the benefits a PMO brings to an organization ?
A. Provides adequate oversight of the company’ s project
B. Provides oversight of successful projects
C. Keeps resources in successful projects
D. Requires only reviews of unsuccessful projects on a regular basis
某公司的项目管理办公室(PMO)负责协调不同国家的项目.有些项目在财务上不成功. PMO给组织带来的其中一个好处是什么?
A. 为公司项目提供适当的监督
B. 为成功项目提供监督
C. 让资源留在成功项目中
D. 只需要定期审查不成功的项目
106 To accommodate a new project in your department, you need to move resources from one project to another. Because your department is currently working at capacity, moving resources will inevitably delay the project from which you move the resources. It would cause the LEAST negative impact if you move resources from which of the following projects?
A, Project A with a benefit cost ratio of 0.8, no project charter, and four resources
B. Project B with a net present value of U.S. $60,000, 12 resources, and variable costs between U.S. $1,000 and U.S. $2,000 per month
C. Project C with an opportunity cost of U.S. $300,000, no project control system, and an internal rate of return of 12 percent
D. Project D with indirect costs of U.S. $20,000 and 13 resources
为了准备你所在部门的一个新项目,你需要从其它项目中分出资源。因为你的部门目前正在全负荷生产,从其它项目中拿出资源一定会拖延其它项目。你从下列哪个项目中拿出资源时,造成的影响最小?
A. 项目A,其投资回报率为0.8,无项目章程,占用4种资源
B. 项目B,净现值为60,000美元,占用12种资源,每月可变成本在1,000美元和2,000美元之间
C. 项目C,机会成本为300,000美元,无项目控制体系,内部收益率为12%
D. 项目D,其间接费用为20,000美元,占用13种资源
107 Communication is the key to the success of a project. As the project manager, you have three stakeholders with whom you need to communicate. As such, you have six channels of communication. A new stakeholder has been added that you also need to communicate with. How many communications channels do you have now?
A. 7
B. 10
C. 12
D. 16
沟通是项目成功的关键。作为项目经理,你需要和3名项目相关方沟通,这样的话,你就有6条沟通渠道。加入了一名新的项目相关方,你也要和他沟通。那么现在你有几条沟通渠道了?
A. 7
B. l0
C. 12
D. 16
108 A project has had some problems, but now seems under control. In the last few months almost all the reserve has been used up and most of the negative impacts of events that had been predicted have occurred. There are only four activities left and two of them are on the critical path. Management now informs the project manager that it would be in the performing organization's best interest to finish the project two weeks earlier than scheduled in order to receive an additional profit. In response, the project manager sends out a request for proposal for some work that the team was going to do, in the hopes that another company might be able to do the work faster. The project manager can BEST be said to be attempting to work with:
A. reserve.
B. opportunities.
C. scope verification.
D. threats.
一项目发生了一些问题,但是现在看来都得到了控制。在过去的几个月里,几乎花费了所有的储备金,几乎发生了全部的预料到的事件负面影响。只剩下了4个活动,其中2个在关键路径上。管理层现在告诉项目经理提前两周完成该项目才最能满足执行机构的利益以取得额外的利润。于是,项目经理发出了一份团队就要进行的工作的邀请提交建议书,希望另一家公司能够更快的完成工作。项目经理可以说是在试图处理下列哪项的工作?
A. 储备金
B. 机会
C. 范围核实
D. 威胁
109 Your organization is beginning a new project staffed with a virtual team that is located in five countries worldwide. Based on experience, you recognize that team members in a matrix environment sometimes will be more responsive to their functional managers than to you, their project manager. Anticipating these problems, you decide to prepare a
A. Memo to team members informing them that they work for you now
B. Project charter
C. Memo to the functional managers informing them that you have authority to direct their employees
D. Human resource management plan
你是一个项目的经理,管理着一个分布于全世界5个不同国家的虚拟团队。根据以往的经验,你知道:这些团队成员对他们的职能经理的要求回应要比对你的回应要积极得多。考虑到这个问题,你决定要准备一个_______以提醒他们你有权支配他们的员工。
A. 针对团队成员的备忘录,以提醒他们现在是为项目经理工作
B. 项目章程
C. 针对职能经理的备忘录
D. 人力资源管理计划
110 You recently joined a state agency after working in private industry for 10 years. Your previous employer, a defense contractor, had a detailed project management methodology requiring multiple in progress reviews. Although project management is fairly new to the state agency, it has a project life cycle with four phases: Starting the project ,Organizing and preparing, Carrying out the project work, Closing the project. Although the agency’s project life cycle does not mandate when or how many project reviews should be conducted, you believe it is important to review project performance at the conclusion of each project phase. The objective of such a review is to
A. Determine how many resources are required to complete the project according to the project baseline
B. Adjust the schedule and cost baselines based on past performance
C. Obtain customer acceptance of project deliverables
D. Determine whether the project should continue to the next phase
你以前为一家私企工作了10年,现在跳槽到一家政府机构工作。你的前任雇主在项目管理方面有非常严格的要求。他规定在项目进行过程中要进行多次的审查以了解项目当前进展状况。虽然项目管理对政府机构来说是全新的内容,但该机构还是有基本的项目管理工作要求,他们设定了项目生命周期的四个阶段,启动项目、组织与准备、执行项目工作、结束项目。尽管这个机构对于在项目生命周期中何时进行项目状态审查以及要进行多少次审查并没有要求,但你认为在项目每个阶段完成的时候都进行状态审查是很重要的一件工作。这种状态审查的目的在于:
A.根据项目基准线来判断完成项目需要的资源数量
B.根据以往业绩调整进度和成本基准线
C.获取客户对交付使用产品的认可
D.判断项目是否应该进入到下一个阶段
111 You are a project manager for a new product development project that has four levels in the work breakdown structure, and has been sequenced using the Precedence Diagramming Method (PDM). The duration estimates have been compressed and a schedule created. What time management activity should you do NEXT?
A. Begin schedule control.
B. Begin activity resource estimating.
C. Analogously estimate the schedule.
D. Gain approval.
一产品开发项目的工作分解结构有四个层级,其活动顺序按照紧前关系绘图法排序。估算的工期已经被压缩,进度表也已经完成。接下来该进行哪项时间管理活动?
A.开始进行进度控制
B.开始进行活动资源估算
C.对进度进行类比估算
D.获得批准
112 Three weeks into a project's execution phase, the project manager notices that a task on the critical path is likely to be delayed. Upon further investigation, it is discovered that this is due to a disagreement between two senior team members about a particular component of the task.
What should the project manager have done to avoid this situation?
A. Allowed the team to go through a norming phase before the start of the execution
B. Assigned mature team members
C. Created a RACI chart
D. Developed a requirements traceability matrix
进入项目执行阶段三周时,项目经理注意到关键路径上的一项任务可能会延期。进一步调查后发现,是由于两名高级团队成员对于对某个特定工作包意见有分歧。
若要避免这种情况,项目经理事先应该做什么?
A. 开始执行之前,允许团队经过一个规范阶段
B. 配备更成熟的团队成员
C. 建一份RACI图
D. 创建一份需求跟踪矩阵
113 The team members on your project have been complaining that do not have sense of identity as a team because they are located in different areas of the building. To remedy this situation, you developed a project logo and had it printed on T-shirts to promote the project, but this action has not worked. Your next step is to
A. Initiate a newsletter
B. Create an air of mystery about the project
C. Establish a “war room”
D. Issue guidelines on how team members should interact with other stakeholders 你的项目团队成员总是抱怨没有项目团队的整体感,因为他们分别在不同地方工作。为了改善这种情况,你设计了一个项目口号并将其印在T恤衫上来提高大家的集体感,但这一做法没有起到多大作用。你下一步要怎么做?
A.印发时事通信
B.创造一种关于这个项目的神秘感
C.建立一个“作战室”
D.发布一个关于团队成员应如何同主要相关方相互合作的指导方针
114 A project which is to move company's headquarters is being planned. The project teamdebates which method to be used, agile or traditional project management methodologies. Whatdocument should be created before the project charter can be finalized?
A. Communication management plan
B. Project management plan
C. Benefits management plan
D. Project Statement of Work
一个公司总部搬迁的项目正在计划阶段。项目成员正在为是采用敏捷项目管理还是传统项目管理方式进行项目而争论。哪项文件应该在项目章程确定前创建?
A. 沟通管理计划
B. 项目管理计划
C. 效益管理计划
D. 项目工作说明书
115 A project manager takes on a project that is new to the company. There is no previous experience from earlier projects. The project team focuses on risk management and begins the process to identify risks. Which of the following are relevant risk identification methods?
A. Expert judgment, brainstorming, and Monte Carlo analysis
B. Prompt lists, brainstorming, and interviewing
C. Brainstorming, expert judgment, and lessons learned
D. Risk register, Delphi technique, and stakeholder analysis
项目经理接管了公司的新项目,公司没有这类项目的过往经验.项目团队集中精力于风险管理,并开始识别风险的过程.下列哪一项是风险识别方法?
A. 专家判断,头脑风暴和蒙特卡洛分析
B. 提示清单,头脑风暴和访谈
C. 头脑风暴,专家判断和经验教训
D. 风险登记册,德尔菲技术和相关方分析
116 A construction company conducts bidder conferences for purchasing components for a builders project. The proposals are received and reviewed. One supplier proposes excellent rates that the unrealistic for conducting sustainable business according to internal expert judgment.
What should the project manager next?
A. Ask the supplier to provide additional information about their cost structure.
B. Ask the procurement department to quickly sign the contract.
C. Add penalty clauses to the contract to ensure the supplier fulfills their obligations.
D. Change the cost baseline accordingly.
一家施工公司为一个建筑项目部件采购召开投标人会议。收到投标人的建设书并评审。其中一个供应商提出非常优惠的价格,但是根据内部专家判断,该价格对于开展持续性的业务是不现实的。项目经理接下来应该怎么做?
A. 让供应商提供成本结构的补充信息
B. 让采购部门迅速签订合同
C. 在合同中增加处罚条款,确保供应商履行义务。
D. 相应地更改成本基准
117 A project manager has been overwhelmed with problems on his project. He would like to identify the root cause of the problems in order to determine where to focus his attention. Which of the following tools would be BEST for the project manager to use?
A. Pareto chart
B. Conflict resolution techniques
C. Fishbone diagram
D. Trend analysis
一项目经理被他的项目的各种问题折磨得狼狈不堪。他想找出问题的根源,以决定把注意力放在哪儿。该项目经理最应该使用下列哪项工具?
A. 帕雷托图
B. 冲突解决技巧
C. 鱼骨图
D. 趋势分析
118 Regarding the resolution of an issue identified by the engineering manager, the project manager must gather information and reach a consensus of analysis. Which of the following presents any one person from having undue influence on the outcome?
A. Delphi technique
B. Nominal group technique
C. Value engineering
D. Virtual team
针对设计经理提出的某个问题的解决方案,项目经理必须收集分析信息。以下哪一项能防止任何人对结果产生不适当的影响?
A. 德尔菲技术
B. 名义组技术
C. 价值工程
D. 虚拟团队
119 A project is executed in multiple phases. The project team completed their first phase of deliverables. The first phase’s deliverables are validated for completeness. Which project process is being performed?
A. Validate scope
B. Manage quality
C. Control scope
D. Control quality
一个项目分多个阶段执行。项目团队完成了第一阶段的可交付成果。第一阶段的可交付成果已经过完整性确认,目前正在执行下列那一项项目过程?
A. 确认范围过程
B. 管理质量过程
C. 控制范围过程
D. 控制质量过程
120 A project manager starts a new project and is provided with a report showing failures related to purchase that occurred during the last project. This report is the outcome of:
A. A procurement audit
B. A records management system
C. Archived contracts
D. Negotiated settlements
项目经理开始一个新项目,获得一份报告,显示在上一个项目中发生的采购相关失败情况,这份报告是出自:
A. 采购审计
B. 记录管理系统
C. 归档合同
D. 协商解决
121 A project manager takes over a project in the execution phase. During an initial review of the progress, the project manager notices that information relevant to specific critical path activities is incomplete, and some activities are at risk.How could the project manager identify accountability for each activity?
A. Work breakdown structure
B. Responsibility assignment matrix
C. Organizational breakdown structure
D. Risk register
项目经理接管一个处于执行阶段的项目。在对项目进度进行初步审查期间,项目经理注意到与特定关键路径活动有关的信息不完整,有些活动还存在风险。项目经理如何才能确定每项活动的责任?
A. 工作分解结构
B. 责任分配矩阵
C. 组织分解结构
D. 风险登记册
122 You have been assigned to manage the development of an organization's first Web site. The site will be highly complex and interactive, and neither your project team nor the client has much experience with Web site development. The timeline is extremely aggressive. Any delay will be costly for both your firm and the client. You have a project sponsor and have achieved agreement and sign-off on both the project charter and the project management plan. Client personnel have been kept fully informed of the project's progress through status reports and regular meetings. The project is on schedule, within the budget, and a final perfunctory review has been scheduled.
Suddenly you hear that the entire effort may be cancelled because the product developed is totally unacceptable. What is the MOST likely cause of this situation?
A. A key stakeholder was not adequately involved in the project.
B. The project charter and project management plan were not thoroughly explained or adequately reviewed by the client.
C. Communications arrangements were inadequate and did not provide the required information to interested parties.
D. The project sponsor failed to provide adequate support for the project. 你被任命为开发某一公司的初版网站,此网站错综复杂。你团队成员及客户都无开发经验。时间紧迫,任何延期都会给公司和客户带来成本损失。此项目有一个发起人,他已经同意并批准了项目章程和管理计划。客户通过状况报告及例会全面了解项目进展,项目进度、成本均在计划之内,因此随意安排了一个最终审查。这时,你突然听说所有努力即将取消,原因是研发的产品无法被接受。最有可能导致此情况发生的原因是什么?
A.一个主要相关方没有参与项目。
B.客户没有解释清楚项目章程及项目管理计划。
C.沟通安排的不当,不能给感兴趣的各方提供所需信息。
D.项目没有得到发起人的足够支持。
123 After producing the cost performance baseline, the project manager realizes that project 's estimated cost is more than what was anticipated in the project charter. What should the project manager do next?
A. Recommend the project be cancelled as the cost is prohibitive.
B. Adjust the work breakdown structure to remove costly activities and retain cheaper ones.
C. Present project sponsor with options for cost reduction.
D. Seek additional funding from the project sponsor and continue.
在生成成本绩效基准之后,项目经理意识到项目的估算成本超出项目章程中预算的成本。项目经理接下来应该怎么做?
A. 建议取消项目,因为成本令人却步。
B. 调整工作分解结构,撤销成本较高的活动,保留成本较低的活动。
C. 向项目发起人提供降低成本的方案。
D. 向项目发起人寻求额外的资金并继续项目。
124 A project manager is assigned to a multiyear project. During creation of the work breakdown structure (WBS) , the project team is unable to decompose some of the phases that will occur during later stages of the project. What should the project manager do?
A. Conduct rolling wave planning when appropriate
B. Return to the requirements gathering stage
C. Estimate WBS decomposition for those phases
D. Reduce the project scope
项目经理被任命管理一个为期多年的项目。在创建工作分解结构(WBS)过程中,项目团队无法分解将在项目后期发生的某些阶段。项目经理应该怎么做?
A. 适当的时候,开展滚动式规划。
B. 回到需求收集阶段
C. 为这些阶段预估WBS分解
D. 减少项目范围
125 To gain competitive advantage,a sponsor demands the quick delivery of a product regardless of cost.After drafting the initial schedule,the project manager discovers that a skilled resounce will not return from leave on time to perform a task on the critical path.what should the project manager to next?
A.Perform what-if scenario analysis.
B.Fast track the schedule.
C.Perform resource leveling.
D.Crash the schedule.
为获得竞争优势,项目发起人要求不计成本快速交付产品。起草初步进度计划之后,项目经理发现一名高技术资源将不能按时从休假回来执行一项处于关键路径上的任务。项目经理下一步应该怎么做?
A.执行假设情景分析
B.快递跟进
C.执行资源平衡
D.赶工。
126 project experiences an increased number of issues. After an initial root cause analysis, the project manager suspects these issues have a common technical cause. It is believed that the risk management plan prepared by the team is not comprehensive. Which of the following tools should be used to evaluate the effectiveness of the risk management process?
A. status meeting
B. Risk Reviews
C. Technical performance management
D. Risk audits
某项目正在经历越来越多的问题,开展初步的根本原因分析之后,项目经理怀疑这些问题具有一个共同的技术原因,团队制定的风险管理计划被认为是不全面的。应该使用下列哪一项工具来评估风险管理过程的有效性?
A. 状态会议
B. 风险审查会
C. 技术绩效管理
D. 风险审计
127 The project team stared to plan the activities for an implementation project. The duration of the last three similar implementations was 7.8 and 15 weeks respectively. What would be the expected duration for the new project according to PERT analysis?
A. 8. 5
B. 9
C. 10
D. 12
项目团队开始为一个实施项目计划活动。过去三个类似实施项目的工期分别是7周、8周和15 周。
根据PERT分析,新项目预期工期是多少?
A. 8.5
B. 9
C. 10
D. 12
128 Near the end of your last project, additional requirements were demanded by a group of stakeholders when they learned they would be affected by your project. This became a problem because you had not included the time or cost in the project management plan for these requirements. What is BEST thing you can do to prevent such a problem on future projects?
A. Review the WBS dictionary more thoroughly, looking for incomplete descriptions.
B. Review the project charter more thoroughly, examining the business case for holes.
C. Do a more thorough job of contract planning.
D. Pay more attention to stakeholder management.
你的上一个项目即将结束时,一部分项目相关方发现你的项目会影响到他们的利益,于是提出了额外的要求。这使你很为难,因为在做项目计划时,你没有把这些要求所需要的时间或成本考虑其中。在将来项目你最好怎么做才能避免此类问题的发生?
A.彻底审核WBS词典,找出不完成的描述。
B.彻底审核项目章程,检查商业案例的漏洞。
C.进行更全面的合同计划编制。
D.更加关注项目相关方管理。
129 At a project’s completion.the project manager is required to collect feedback from the customers.What should the poject manager do next?
A. Email all stakeholders with a checklist to rank items on a scale from 1 to 10
B. Interview the customer-related stakeholders on a one-by-one basis to obtain all relevant opinions.
C. Meet with all stakeholders related to the customers and provide a short questionnaire for senior management.
D. Review the communications management plan and stakeholder register,and take appropariate actions for each customer.
在项目完工时,项目经理被要求收集客户的反馈。项目经理下一步应该怎么做?
A.向所有相关方发送一份核对表,让其从1分到10分为各项打分。
B.对客户相关的相关方一对一访谈,来获取相关的意见。
C.与所有与客户有关的相关方会面,并为高级管理人员提供一个简短的问卷。
D.检查沟通管理计划和相关方登记册,为每一个客户采取适当的行动。
130 You are the project manager for an effort to introduce goat’s milk to the general population through vending machines and fast-food restaurants. Your first task is to prepare a project cost estimate. You decided to use analogous estimating. Which of the following is not characteristic of analogous estimating?
A. Supports top-down estimating
B. Is a form of expert judgment
C. Supports down-top estimating
D. Involves using the cost of a previous, similar project as the basis for estimating current project cost
你作为项目经理正致力于通过自动售货机和快餐业来向大众推销山羊奶。你的首要任务是准备一个项目成本估计。你准备使用类比估计。下面哪一个不是类比估计的特征?
A. 提供自上而下估算
B. 是专家判断的一种形式
C. 提供自下而上的估算
D. 利用以前的类似项目的成本作为当前项目成本估计的基础
131 Cost performance measurement is BEST done through which of the following?
A. Asking for a percent complete from each team member and reporting that in the monthly progress report
B. Calculating earned value and using the indexes and other calculations to report past performance and forecast future performance
C. Using the 50/50 rule and making sure the life cycle cost is less than the project cost
D. Focusing on the amount expended last month and what will be expended the following month
通过以下哪种方式能够完成成本绩效衡量?
A.询问每个团队成员完成的百分比,并在月进度报告中汇报。
B.计算挣值,用相关指数及其它计算结果报告过去的绩效的同时预测未来的绩效。
C.使用50/50原则,确认生命周期成本小于项目成本。
D.着眼于上个月的花费和下个月的开支。
132 Based on the stakeholder register and the project charter, the project business requirements must be captured from the functional groups in the organization. To finalize the business requirements, a consensus is required among these groups. Which tool and technique should be used to collect requirements?
A. Focus groups
B. Facilitated workshops
C. Questionnaires and surveys
D. Delphi method
根据相关方登记册和项目章程,项目的业务需求必须从组织的各职能组获得。为了最终确定业务需求,要求这些职能组的意见需取得一致。应该使用哪一种工具和技术来收集需求?
A. 焦点小组法
B. 引导式研讨会
C. 问卷与调查
D. 德尔菲法
133 A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for 2 percent spillage, mounting to over two tons of spilled rock per day. In which of the following does the project manager document quality control, quality assurance and quality improvements for this project?
A. Quality management plan
B. Quality policy
C. Control charts
D. Project management plan
一项目经理和公司中设计铁路设备的团队要设计一台能将石头装载到火车上的机器。该项目允许损耗2%,也就是每天能损耗超过2吨的石块。在下列哪项中项目经理记录该项目的质量控制、质量保证和质量改进?
A. 质量管理计划
B. 质量政策
C. 控制图
D. 项目管理计划
134 Your project has been under way for some time, but indicators show that it is in trouble. You have observed all the following symptoms of bad teamwork in your project team except
A. Frustration
B. Excessive meetings
C. Lack of trust or confidence in the project manager
D. Unproductive meetings
你的项目已经实施了一段时间,但是一些现象表明实施过程中发生了问题。不良的项目团队有以下几个表现,下列哪一项不属于不良项目团队的特征?
A.沮丧的士气
B.过多的会议
C.对项目经理缺乏信任和信心
D.无结果的会议
135 Generally speaking, compensation to a contractor in a cost reimbursement contract is based on
A. Actual costs incurred based on the contractor’s best efforts
B. Delivery of the goods and services stipulated in the contract
C. The number of resources used
D. Actual costs incurred minus profit if the cost ceiling was exceeded
一般来说,对一个成本补偿合同的承包商的补偿是基于
A.承包商最佳状况下的实际成本
B.按照合同规定交付产品和服务
C.使用的资源数量
D.如果成本上限被超过,实际成本减去利润
136 A project manager discovers a key feature of the deliverable deviates from the customer’s original specification, but meets quality and legal requirements With budget and schedule constraints team members suggest keeping the original design. White other team members insist on modifying the design to meet the customer’s requirement. After negotiation, the final decision is to keep the current design.
The project manager should take which of the following actions next?
A. Follow the risk response matrix
B. Change the quality plan
C. Update scope management plan
D. Follow the change management procedure
项目经理发现可交付成果的一个关键功能与客户的原始技术规定存在偏差,但是满足质量和法律要求。在预算和进度都有制约的情况下,一些团队成员建议保留原始设计,而另一些团队成员坚持修改设计,满足客户的需求。协商之后,最终决定是保留当前设计。
项目经理下一步应该采取下列哪一项措施?
A. 遵循风险响应矩阵
B. 变更质量计划
C. 更新范围管理计划
D. 遵循变更管理程序
137 You are managing a large project with 20 key internal stakeholder that represent 7 company units. Eight different contractors are involved, and their efforts must be coordinated. Your immediate project team has six team leaders. Each of these leaders has a team with about 15 people. According, you realize that you must devote a lot of attention to effective integrated change control. This means you are concerned primarily with
A. Influencing factors that cause change, determining that change has occurred, and managing actual changes as they occur
B. Maintaining baseline integrity, integrating product and project scope, and coordinating change across knowledge areas
C. Integrating deliverables from different functional specialties on project
D. Establishing a change control board that oversees the overall project changes 你负责管理一个大项目,涉及到20个内部主要相关方,他们分别代表7个大公司。这个大项目涉及到8个不同的承包商,他们的工作必须相互协调。你直接管理的项目团队有六个团队领导。每个团队领导各带领一支由15人组成的团队。因此,你认识到必须投入大量的精力进行有效的整体变更控制。这意味着你主要关心:
A. 影响引发变更的因素、判断变更发生以及变更发生后对实际变更的管理。
B. 保持基准线的整体性,整合产品和项目的范围,在各个不同的知识领域之间协调变更。
C. 整合来自项目的不同职能部门的可交付成果
D. 建立一个变更委员会来监视所有的项目变更
扩展:实施整体变更控制过程、变更人提出申请;对变更申请综合分析;提交审批;批准后,更新文件或计划;通知受影响的相关方,按计划执行批准的变更;对被批准的变更情况进行跟踪;
138 Your project for the u.s. Department of Energy is using earned value analysis as a performance reporting technique, Your project is 201% complete. Results from a recent earned value analysis indicate that the Cpl is 0. 67 and the Spl is 0. 87. In this situation, you should
A. Perform additional resource planning, add resources, and use overtime as needed to accomplish the same amount of budgeted work
B. Re-baseline the schedule. then use Monte Carlo analysis
C. Conduct a risk response audit to help control risk
D. Update to Identify Risks, Perform Qualitative Analysis and Perform Quantitative Analysis
你们在为美国能源部做一个项目,采用挣值分析作为绩效报告技术。现在项目已经完成了20%,挣值分析的结果显示CPI为0.67,SPI是0.87。在这种情况下,你应该:
A. 实施额外的资源计划,增加资源并用比预计更多的时间来完成预算的工作量
B. 重新设置进度基线,再进行蒙特卡罗分析
C. 实施一项风险应对审核来帮助监督风险
D. 重新识别风险,实施定性风险分析和实施定量风险分析
139 You are working in a country where it is customary to exchange gifts between contactor and customer. Your company code of conduct clearly states that you cannot accept gifts from any client. Failure to accept the gift from this client may result in termination of the contract. The action to take in this case would be?
A. Provide the customer with a copy of your company code of conduct and refuse the gifts
B. Exchange gifts with the customer and keep the exchange confidential
C. Contact your project sponsor or your legal or public relations group for assistance
D. Ask the project sponsor or project executive to exchange gifts
你正在工作的国家有一个风俗习惯,即在承包商和客户之间交换礼物。你的公司的行为准则清楚地说明你不能够接受来自任何客户的礼物,但不接受来自这个客户的礼物可能导致合同的终止。在这种情况下你能采取的行动是?
A. 将一份你公司的行为准则提供给顾客并拒绝礼物
B. 和顾客交换礼物并保持交换的秘密
C. 联系你的项目发起人或你的法律或公共关系部门寻求支持
D. 要求项目发起人或者项目主管人员交换礼物
140 Market dynamics have changed. The project sponsor wants to terminate the project because of its uncertain performance.What should the project manager and the project sponsor review?
A. A root cause analysis and an action plan for the technical issues
B. Project's technical and commercial goals, viability, and profitability
C. A change request to modify the project requirements
D. Explanations of the processes that caused the technical issues
市场动态发生变化。由于项目绩效不确定,项目发起人希望终止项目。项目经理和项目发起人应审查什么?
A. 根本原因分析和技术问题的行动计划
B. 项目的技术和商务目标,可行性和盈利性
C. 修订项目需求的变更请求
D. 对导致技术问题的过程进行解释
141 A team member makes a serious error that is left uncorrected on a project To hide their error, the team member intentionally misleads the rest of the team on the work they had done.
After discovering the error, what conflict resolution technique should the project manager use with the team member?
A. A. Forcing
B. B. Smoothing
C. C. Compromising
D. D. Withdrawing
团队某成员在项目中犯了一个严重的错误,未得到纠正。为了掩盖错误,针对他们已完成的工作,该成员故意误导其他团队成员。在发现这个错误后,项目经理应该对该团队成员采取哪一种冲突解决技巧?
A. 强制
B. 缓解
C. 妥协
D. 撤退
142 When dealing with resource constraints on a time-sensitive project, the project manager evaluates the option of engaging team members from different geographic locations of the company. What are some benefits to this approach?
A. Reduced level of conflict over budget and schedule
B. Development of new global team competencies
C. Improved project communication and delivery speed
D. Availability of more skilled resources and reduced costs
在处理一个时间敏感项目的资源制约因素问题时,项目经理评估了聘用来自公司不同地点成员的方案,这个方案的一些优势有哪些?
A.减少预算和进度的冲突水平
B.建立新的全球团队竞争力
C.提高项目的沟通和交付速度
D.提供更多的技术资源和降低成本
143 during project execution, the project manager observers that a particular resource is underutilized. Resource leveling aims to so which of the following?
A. minimizes the variations in resource loading
B. maximizes the variations in resource loading
C. minimizes the loading of resources
D. maximizes the motivation of resources
在项目执行期间,项目经理发现某个资源未被得到充分的利用。资源平衡的目的是下列那一项?
A、尽量减少资源负荷的变化
B、尽量增加资源负荷的变化
C、尽量减少资源的负荷
D、尽量增加资源的负荷
144 Project A has an internal rate of return (IRR) of 21 percent. Project B has an IRR of 7 percent. Project C has an IRR of 31 percent. Project D has an IRR of 19 percent. Which of these would be the BEST project?
A. Project A
B. Project B
C. Project C
D. Project D
项目A的内部收益率(IRR)为21%,项目B的内部收益率为7%,项目C的内部收益率为31%,项目D的内部收益率(IRR)为19%,那么哪个项目是最好的?
A. 项目A
B. 项目B
C. 项目C
D. 项目D
145 You are the project manager for a new systems project. Management wants your project to yield high-value results at a low cost. Although, you would like to take the time and money to incorporate features that would increase long-term project value, one of your major programming sellers employs senior-level staff that typically cost more than other vendors. When working with stakeholders, you should
A. Group stakeholders into categories for easy identification
B. Proactively curtail stakeholder activities that might affect the project adversely
C. Be cakehole management difficult
D. Recognize that roles and responsibilities may overlap
你是一个项目经理,负责完成一个新的计算机系统。管理层希望项目能在低成本的情况下实现高收益。你希望能够将时间、成本和产品的功能很好结合起来,这样在长远角度来看是增加了项目的价值。但是,项目的一个承包商雇佣了高级的编程员,这使得该承包商比其他几个承包商的成本高。当与相关方一起工作时,你应该
A. 把相关方分成容易的几类
B. 对于那些会给项目带来反面影响的相关方,提早对其行为进行干预
C. 要认识到不同的相关方往往持有不同的目标,而这也使得相关方的管理工作非常困难
D. 认识到角色和义务可能会出现交叠
146 A key project stakeholder requests that a team member make a small modification to afeature. The team member decides the change could be incorporated in a short timeframe. The team member implements the change without informing the project manager. During validate scope, the project manager finds out about the team members modification. After conducting a detailed analysis, the project manager finds that the team member's initial analysis was incomplete and the modification needed additional effort and time. What should the project manager do next?
A. Proceed to the next stage by revoking the change incorporated by the team member and informing the stakeholder accordingly.
B . Discuss with the stakeholder the importance of the change, highlighting the further impact on the cost and schedule. If the stakeholder insists on including the change, report the change to the change control board for approval
C . Inform the stakeholder about the further impact on cost and schedule due to the change In the current stage of the project, the change cannot be included
D . Escalate to the sponsor about the stakeholder directly interacting with the team member.
一名关键的项目相关方要求团队成员对某项功能进行了一些小修改。团队成员认为该变更所涉及的时间很短。因此在没有通知项目经理的情况下,就实施了变更。在确认范围期间,项目经理发现了团队成员的修改。在执行详细的分析之后,项目经理发现团队成员的初步分析并不完整。这项修改需要投入额外的人工量和时间。项目经理下一步应该怎么做?
A. 撤销团队成员所包含的变更,执行下一个阶段,相应的同时通知项目相关方方。
B. 与项目相关方讨论该变更的重要性,强调对成本和进度的进一步影响。如果项目相关方坚持要将该变更包含在内,向变更控制委员会报告该变更,以获得批准。
C. 通知项目相关方由于变更对成本和进度的进一步影响。在目前项目所处的阶段,不能将变更包含在内。
D. 将项目相关方直接与团队成员交流的事上报给项目发起人。
147 As of the fourth month on the Acme project, cumulative planned expenditures were ¥100,000. Actual expenditures totaled ¥120,000. How is the Acme project doing?
A. It is ahead of schedule.
B. It is in trouble because of a cost overrun.
C. It will finish within the original budget.
D. The information is insufficient to make an assessment.
在Acme项目进行的第四个月,计划的总费用是100,000美元,而实际支出是120,000,这个项目的进度如何?
A.比时间表提前
B.由于成本超支,项目面临困难
C.项目将在原来的预算内完成
D.提供的信息不足以对这一问题做出判断
148 You established several change control boards (a technical review board, an engineering review board, and a configuration control board) for your project because of the complex technology involved and the number of different stakeholders. Now your project team members threaten to burn you in effigy for creating such a bureaucracy of boards. You point out to them that some changes can be approved automatically without the involvement of any board. An example of such a change is one that is-
A. Suggested by the project sponsor
B. The result of an emergency
C. Suggested by the customer
D. Made mandatory by a new regulation
由于你的项目涉及的复杂的技术和不同相关方的数目,你不得不建立了几个变更控制委员会(一个技术审查委员会,一个工程审查委员会,和一个结构控制委员会)。现在你的项目团队成员威胁你说:创立这么一个官僚委员会将毁损你的形象。你对他们指出:一个变更可以不通过任何委员会的参与而自动得到批准。这样的变更的一个例子是
A.由项目发起人建议提出
B.一个紧急情况的结果
C.由客户提出的建议
D.由于一个新的法令规则而产生的命令
149 You have been given a high priority task that needs to be completed within a short time frame. Since you know what has to be done, you assign tasks to the different team members and tell them when and how the tasks should be done. The management style that you are following is?
A. Directing
B. Laissez Faire
C. Delegating
D. Task-oriente
你刚获得高优先级的任务需要在很短的时间完成。因为你知道什么需要被完成,你分配任务到不同的团队成员,告诉他们什么时候如何完成任务。这种管理风格是:
A. 指导
B. 自由式
C. 委派
D. 面向任务
150 The project manager is expecting a deliverable to be submitted by e-mail from a team member today. At the end of the day, the project manager contacts the team member to notify them that it has not been received. The team member apologizes and says that he was not able to e-mail the deliverable, and it was sent through the mail instead. The team member goes on to explain that he notified the project manager that this would occur during a phone conversation they had while the project manager was traveling. Wasn't that the conversation we had when I told you I could not hear you well due to poor cell phone coverage? asks the project manager. Yes, replies the team member. What could have avoided this problem?
A. Para lingual communication
B. Adding to the issue log after the phone call
C. Better attention to determining communications requirements
D. Feedback during the communication
项目经理今天等着一团队成员通过电子邮件提交一交付成果。下班时,项目经理联系该团队成员,告诉他们还没有收到。团队成员道歉说他不能通过电子邮件发送交付成果,只能改用信件发送。团队成员解释他之前在电话中通知了项目经理这可能会发生,当时项目经理正在出差。项目经理问:“那次电话时我不是告诉你我听不清吗?因为手机信号不好。”团队成员回答:“是的。”应如何做以避免该问题的发生?
A.Para lingual对话
B.打完电话后写进问题登记簿
C.更加注意确定沟通要求
D.沟通时反馈
151 A multinational company hires a construction firm to build a 20-floor office tower for its world headquarters. The project sponsor requests a 21th floor be added to the tower. This floor was not in the original plan. The project manager asks the sponsor to approve the standard project change request. However the sponsor refuses and believes an email approval should be sufficient. Which of the following documents would prevent this type of issue?
A well-defined and approved change management plan
B Detailed change request register
C Detailed and approved work breakdown structure
D Contractual signing authority matrix
一家跨国公司聘用了一家施工公司来为其全球总部建设一座20层的办公大楼,项目发起人要求办公大楼增加第21层,这层办公楼未在原始计划中,项目经理要求发起人批准标准的项目变更请求。但是,项目发起人拒绝并认为电子邮件批准已经足够充分。下列哪一份文件将避免这种类型的问题?
A. 定义明确并被批准的变更管理计划
B. 详细的变更请求登记册
C. 详细并被批准的工作分解结构
D. 合同签署授权矩阵
152 A project manager creates the work breakdown structure(WBS)and WBS dictionary. What factor should be used to determine the level of detail of the work package?
A. Complexity of the project
B. From of the WBS structure
C. Top-down approach
D. Individual work component
项目经理创建了工作分解结构(WBS)和WBS词典。应该使用下列哪一个因素确定工作包详情的层次?
A. 项目的复杂性
B. WBS结构的格式
C. 自上而下法
D. 单个的工作组成部分
153 In a cost plus incentive fee contract , the target cost is $100000 , the target fee is $10000 , the share ratio is 70/30 , the actual cost is $120000 , what is the total amount that the buyer will pay?
A. $130000
B. $120000
C. $124000
D. $110000
在成本加奖励合同中,预计成本100000,预计费用10000,分摊比例70/30,实际成本120000,买方应该支付多少?
A. $130000
B. $120000
C. $124000
D. $110000
154 Due to the unanticipated economic conditions, a sponsor advises the project manager to terminate project activities. What should the project manager do next?
A. Suggest alternative solutions to continue the project
B. Update the work breakdown schedule.
C. Meet with stakeholders to discuss the next steps.
D. Provide a report of completed and outstanding deliverables.
由于不可预料的经济情况,发起人通知项目经理终止项目活动。项目经理接下来应该怎么做?
A. 建议替代解决方案,继续项目。
B. 更新工作分解进度。
C. 与相关方开会,讨论下一步措施。
D. 提供一份已完成和未完成可交付成果的报告。
155 Your management has decided that all orders will be treated as projects and that project managers will be used to update orders daily, resolving issues and ensuring that the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from U.S. $100 to U.S. $15O,OOO. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situation?
A. Because each individual order is a temporary endeavor, each order is a project.
B. This is program management since there are multiple projects involved.
C. This is a recurring process.
D. Orders incurring revenue over $100,000 would be considered projects and would involve project management.
你的管理层觉得所有订单都看作“项目”,项目经理需每日更新订单情况,以便随时解决问题确保客户在完工后30天内接受产品。每个订单收入在100 美金到15O,OOO美金之间。项目经理只要每日更新项目状况,不需要执行计划或提供文件。你如何定义此种情况?
A.因为每个订单都是“临时努力”,每个订单就是一个项目。
B.这是多项目管理,因为涉及到很多个项目。
C.这是个重复的过程。
D.订单收入在100,000美金之上的才可称作项目,才能运用到项目管理。
156 The new software installation project is in progress. The project manager is working with the quality assurance department to improve everyone's confidence that the
project will satisfy the quality standards. Which of the following MUST they have
before they start this process?
A. Quality problems
B. Quality improvement
C. Quality control measurements
D. Rework
新的软件安装项目正在进行中。项目经理与质量保证部门合作以增强每个人对于项目会符合质量标准的信心。在此之前,他们必须先准备下列哪项?
A. 质量问题
B. 质量改进
C. 质量控制衡量结果
D. 返工
157 During execution of a project which is performed for a customer on a T&M (Time and Material) contract base, a new project manager is taking over the assignment. He discovers that two members assigned to the project have charged time without performing any work for the project customer. Upon further investigation, he determines that this occurred because there have been no other project assignments open for these employees. The customer is unaware of these facts.
A.Try to find some productive work for these staff members in the project and leave them on the team
B.The best thing is to do nothing. The customer will not realize the problem anyway.
C.Try to find a responsible person for the over-assignment who can be made accountable
D.Take the two people off the team immediately and arrange for the refund of the excess charges to the customer.
一个基于时间材料合同而为客户提供的项目在执行中,一个新的项目经理被分配,他发现两个成员被分配到项目来充电,没有为项目客户作任何工作。经过进一步调查,他确定这种现象的发生是因为这些职员没有其他项目可以做。客户不知道这些事实。
A.在项目中找些生产性的工作给这些员工,让他们离开团队
B.最好的情况是什么都不作,客户是无论如何也不会发现这种情况的
C.尝试寻找一个负责人来承担责任
D.让两个人立刻离开团队安排退还客户额外花费的费用
158 You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on during planning in order to improve your chance of success.
A. your intuition and training
B. stakeholder analysis
C. historical information
D. configuration management
你是位新项目经理,以前没有做过项目。你被要求计划一个新项目,在做计划时,你最应该依靠什么来提高项目成功的机会?
A.你的直觉及培训
B.相关方分析
C.历史数据
D.配置管理系统
159 You have a project with the following activities: Activity A takes 40 hours and can start after the project starts. Activity B takes 25 hours and should happen after the project starts .Activity C must happen after activity A and takes 35 hours. Activity D must happen after activities B and C and takes 30 hours. Activity E must take place after activity C and takes 10 hours. Activity F takes place after Activity E and takes 22 hours. Activities F and D are the last activities of the project. Which of the following is TRUE if activity B actually takes 37 hours?
A. The critical path is 67 hours.
B. The critical path changes to Start, B, D, End.
C. The critical path is Start, A, C, E, F, End.
D. The critical path increases by 12 hours.
你项目活动情况如下:活动A需要40小时,可以在项目开始后开始;活动B需要25小时,必须在项目开始后开始。活动C需要35小时,必须在活动A后开始;活动D需要30小时,在活动B和C后开始;活动E需要10小时,在活动C后开始;活动F需要22小时,在活动E后开始。活动F和D是项目的最后两项活动。如果活动B需要37小时,以下哪项描述正确?
A.关键路径67小时。
B.关键路径改变为开始-B-D-结束。
C.关键路径是开始-A-C-E-F-结束
D.关键路径增加了12小时。
160 In your project, you want to monitor and control project processes associated with initiating, planning, executing and closing. This will help you take corrective or preventive action to control project performance. In this context, what should you do first?
A. Review all project forecasts
B. Detail all the activities of project team members involved in executing administrative closure for the project
C. Review the project management plan and work performance information for your project
D. Manage Project Risks
在你的项目,你想监控项目启动、规划、执行、收尾等过程,这将帮助你采取纠正措施或预防措施来控制项目绩效。在此种情形,你首先应该做什么?
A. 回顾所有项目预测
B. 在执行管理收尾时详细所有项目团队的活动
C. 回顾项目管理计划和你项目的工作绩效信息
D. 管理项目风险
161 Your customer signed off on the requirements definition document and scope statement of your video game project last month. Today she requested a project scope change. She would like to make it an interactive game that can be played on a person’s television and on computer. This represents a scope change that, at a minimum
A. Modifies the project’s agreed-upon scope as defined by the WBS
B. Results in a change to all project baselines
C. Requires adjustment to cost, time, quality, and other objectives
D. Results in a lesson learned
你在负责管理一个视频游戏的项目。上个月客户已经签署项目需求说明和范围说明。但是现在她提出了一项范围变更要求。她希望把这个游戏做成一种在电视和电脑上都能玩的互动游戏。这种范围变更至少会表现在哪一个方面?
A.修改工作分解结构已经确定的项目范围
B.导致所有项目基线的变更
C.需要对成本、时间、质量以及其他目标进行调整
D.得到一个经验教训
162 If operations on a work package were estimated to cost ¥1,500 and finish today but, instead, have cost ¥1,350 and are only two thirds complete, the cost variance is
A. +¥150
B. -¥150
C. -¥350
D. -¥500
如果一个工作的动作估计花费成本1500美元,这个工作今天结束,但是却花费了1,350美元而且只完成了三分之二,那么成本偏差是
A. +150美元
B. –150美元
C. –350美元、
D.–500美元
163 Working in the systems integration field, your primary job is to coordinate the work of numerous subcontractors. Your current project, to replace the air traffic control system with one that relies solely on global positioning satellite equipment, is coming to an end. You have 15 major subcontractors as well as a variety of other sellers. Several of the subcontractors were easy to work with. Your organization will hire them again in the future. One contractor sent a change order requesting more money nearly every other week. And another never delivered at all. Two firms had difficulty with certain administrative requirements, but met their technical delivery dates. Now that you are in the closing phase, you should
A. Conduct a trend analysis
B. Use earned value to assess lessons learned
C. Ask each contractor to meet with you individually at its own expense
D. Conduct a procurement audit
作为项目整合管理人员,你的主要工作是协调大量承包商的工作。你目前的项目是用完全依靠全球卫星定位的空中交通控制系统替代老的系统。项目已经接近尾声。你有15个承包商和大量的其它供货商。其中几个承包商非常容易共事。你的组织未来还将再次雇佣他们。其中一个承包商每隔一周就提出变更请求,要求增加经费。另一个从来没有提出过变更要求。两个公司在遵守管理规定方面遇到了困难,但是都还够按时交货。在项目结束阶段你应该:
A.进行趋势分析
B.通过挣值评估在本项目中获得的经验
C.要求每个承包商与你单独见面,费用由他们自己承担
D.进行采购审计
164 During project executing, a large number of changes are made to the project. The project manager should:
A. wait until all changes are known and print out a new schedule.
B. make approved changes as needed, but retain the schedule baseline.
C. make only the changes approved by management.
D. talk to management before any changes are made.
在项目执行阶段,项目发生了很多变更,项目经理应该:
A.一直等待,直到了解了所有的变更,然后打印一个新的进度表。
B.根据需要尽快实施被批准的变更,但是保留原有的进度基准。
C.只实施管理层批准的变更。
D.实施任何变更前要通知管理层。
165 During a project the scope of a product purchased on a cost reimbursable contract has increased. In the contract the fee to cover the contractor‘s indirect costs and allow a profit is calculated as 20% of the direct costs. What is most likely to be true?
A. The contractor‘s indirect costs will increase and the customer‘s payment for them will increase, too
B. The contractor‘s indirect costs will increase but the customer‘s payment for them will not increase
C. Neither the contractor s indirect costs nor the customer‘s payment for them will increase
D. The contractor‘s indirect costs will not increase but the customer‘s payment for them will. 165
一个使用成本补偿合同的产品采购合同范围增加了,在合同里面买方支付的费用包括承包商的间接成本和直接成本的20%。下列哪个说法最可能是正确的?
A. 承包商的间接成本会增加,客户为此的费用也会增加
B. 承包商的间接成本会增加,可客户为此的费用不会增加
C. 承包商的间接成本不会增加,客户为此的费用也不会增加
D. 承包商的间接成本不会增加,而客户为此付费
166 Your organization is having a difficult time managing all of its projects. You have been asked to help senior management understand this. Which of the following types of reports would help provide summary information to senior management?
A. Detailed cost estimates
B. Project management plans
C. Bar charts
D. Milestone reports
你公司在管理所有项目中出现了困难,高级管理层要求你帮助他们了解状况。以下哪种类型的报告会给高级管理层提供基本信息?
A.详细的成本估算
B.项目管理计划
C.甘特图
D.里程碑报告
167 A project manager has just finished the risk response plan for a U.S. $387,000 engineering project. Which of the following should he probably do NEXT?
A. Determine the overall risk rating of the project.
B. Begin to analyze the risks that show up in the project drawings.
C. Add work packages to the project work breakdown structure.
D. Hold a project risk reassessment.
一项目经理刚刚为一387,000美元的工程项目编制完风险应对计划。他下一步很可能怎么做?
A.确定项目总体的风险级别
B.开始分析项目图纸上出现的问题
C.在项目的工作分解结构中增加工作包
D.重估项目风险
168 The project selection committee must choose between project A and project B. Project A has a payback period of 21 months. Project B has a cost of US$175,000, with an expected positive cash flow of US$75,000 the first year, and US$50,000 per quarter after that.
Which project should the project manager recommend?
A. Either project A or project B, because the payback periods are equal.
B. Project B, because project A’s payback periods is greater.
C. Project A, because project B’s payback periods is less.
D. Project B, because project B’s payback periods is greater.
项目选择委员会必须在项目A与B之间做出选择。项目A的投资回报期为21个月。项目B的成本为175000美元,第一年的预期正现金流为75000美元,之后每季度的正现金流为50000美元。项目经理应该推荐哪一个项目?
A. 项目A或者项目B,因为两个项目的投资回报期相同。
B. 项目B,因为项目A的投资回报期更长。
C. 项目A,因为项目B的投资回报期更短。
D. 项目B,因为项目B的投资回报期更长。
169 During a project team meeting, a team member suggests an enhancement to the scope that is beyond the scope of the project charter. The project manager points out that the team needs to concentrate on completing all the work and only the work required. This is an example of:
A. change management process.
B. scope management.
C. quality analysis.
D. scope decomposition.
项目团队会议期间,一团队成员建议增加项目范围,这样就超出了项目章程所描述的范围。项目经理指出,所有团队成员必须把精力集中在且仅集中在所需完成的工作上。这是以下哪项的例子:
A.变更管理流程
B.范围管理
C.质量分析
D.范围分解
170 An experienced project manager in a projective organization is approaching the project phase. What should the project manager do next?
A. Check for a new multiyear project allocation
B. Compare actual project performance against the original plan
C. Inform the customer that the project will be closed
D. Obtain acceptance from the customer
在一个项目组织中经验丰富的项目经理接近项目的收尾阶段。项目经理接下来怎么做?
A. 核对一个为期多年新项目的项目分配
B. 将实际项目绩效与原计划对比
C. 通知客户项目将会收尾
D. 获得客户的验收
171 When checking the calendar of a team member to schedule a meeting, you see she has scheduled a meeting with a key stakeholder that you were not informed of. The BEST approach would be to:
A. avoid mentioning it to the team member but continue to watch her activities.
B. notify your boss about the problem.
C. address the concern with the team member s boss.
D. address the concern with the team member.
你正打算安排一个会议,当检查一个团队成员的日历时,你发现她已经与一个关键项目相关方预订了一个会议,而你对这一点并不知情。你最应该做的事情是:
A. 避免在这位成员面前提及这件事,但是,继续监控她的活动。
B. 把这个问题告诉给你的老板。
C. 与这位成员的老板对话。
D. 与这位成员对话。
172 Weather conditions are identified as critical risks for an offshore wind park development project. To mitigate risks associated with bad weather conditions, the project manager creates a contingency plan to and more time to the planned schedule. At the time of execution a hurricane comes close to the wind park area so that all activities need to be stopped immediately.
What should the project manager next?
A. Update the risk register and create a change request.
B. Get additional approval from the steering committee.
C. Change the schedule of the team members accordingly
D. Avoid any chances,keen the project management plan as if was approved. 天气条件是海上风力公园开发项目的关键因素。为了避免恶劣的天气的影响,项目经理制定了一个应急计划,并且花了很多时间来指定计划表。但是在执行的时候,一场飓风来袭,所有的活动就立即停止了。
项目经理接下来应做些什么呢?
A. 更新风险登记册并创建变更请求
B. 获得指导委员会的额外批准
C. 相应变更团队成员的进度表
D. 避免任何变更,项目管理计划己获批准,所以应该遵守
173 The team is experiencing low morale, and significant conflict exists between members. Project meetings are ineffective with multiple team members speaking at the same time. The team is in which of the following stages of development?
A. Adjourning
B. Performing
C. Storming
D. Forming
团队目前士气低落,团队成员之间存在严重冲突。多名团队成员同时发言,造成项目会议没有成效。团队处于下列哪一个发展阶段?
A. 解散阶段
B. 成熟阶段
C. 震荡阶段
D. 形成阶段
174 A project health check identified a risk that your project would not be completed on time. Several projects are competing for the same resources, and a serious resource conflict is emerging. As a result, you are quantifying the project’s risk exposure and determining what cost and schedule contingency reserves might be needed. You performed a schedule risk analysis using Monte Carlo analysis. The basis for your schedule risk analysis is the
A. WBS
B. Gantt chart
C. Schedule network diagram and duration estimates
D. Probability/impact risk rating matrix
项目的“健康检查”发现你的项目面临无法按时完成的风险。几个项目在竞争相同的资源,出现了严重的资源冲突。因而,你对项目的风险后果进行了量化分析,确定需要什么样的成本和进度应急储备。你运用蒙特卡罗分析方法进行时间表风险分析。你进行的时间表风险分析的基础是:
A.工作分解结构
B.甘特图表
C.进度网络图和持续时间估算
D.概率/影响风险分级矩阵
175 During project execution, a stakeholder identifies a new requirements which willdirectly affect one of the project’s existing deliverables. Which will play a vital role in the project’s success . what should the project manager do next?
A. Create a change request for the requirement.
B. Stop the change and proceed with the original plan.
C. Seek the project sponsor,’s approval for the change.
D. Review the scope and amend accordingly.
在项目执行过程中,一名相关方确定了一个新需求,但该需求将会直接影响到项目现有的其中一个可交付成果,该可交付成果对于项目是否成功起到着关键作用。项目经理接下来应该来应该怎么做?
A. 为该需求创建变更请求
B. 停止变更,并按原计划进展
C. 寻求项目发起人对变更的批准
D. 审查范围并作相应修改
176 You must consider direct costs, indirect costs, overhead costs’, and general and administrative costs during estimating cost. Which of the following is not an example of a direct cost?
A. Salary of the project manager
B. Subcontractor expenses
C. Materials used by the project
D. Electricity
估算成本中你必须考虑直接成本、间接成本、营业费用、总成本以及管理成本。下面哪一个不是直接成本的例子?
A. 项目经理的薪水
B. 转包商费用
C. 项目所使用的原料
D. 电力
177 After a quarterty pertormance review meeting with a subcontractor.the project manager learns that the subcontractor cannot provide resources to complete the work on time .The project steering committee decides to discontinue working with this subcontractor and recommends withholding the last invoice.TO implement the steering committee’s decision what should the project manager do next?
A.Compile the contractor’s performance report.
B.Negotiate the payment.
C.Apply the contract’s termination clause.
D.Initiate a dispute.
与分包商召开季度绩效评审会议之后,项目经理意识到该分包商不能提供资源按时完成工作。项目指导委员会决定中止与该分包商的合作,并建议扣留最后一份发票。为了实施项目指导委员会的决定,项目经理接下来应该怎么做?
A.编制承包商的绩效报告。
B. 协商付款
C.遵守合同终止条款
D.提出争议。
178 A project manager is asked to perform a cost-benefit analysis for two potential Project A costs USS 1.2billion. With potential benefits of USS 6 billion and future USS 1.5 billion Project B costs US$ 1.4 billion, with potential benefits of USS 7 billion and future USS 1 billion Which project should the project manager recommend?
A. Project B; the potential benefits minus the costs to implement are greater calculation for project A
B. Project A; the cost to implement is less than project B
C. Project B; the potential benefits minus the implementation and future greater than the same calculation for project A
D. Project A; the potential benefits plus the future operating costs are less than calculation for project B
项目经理被要求为两个潜在项目执行成本效益分析。项目A成本为12亿美元,潜在效益为60亿美元,未来运营成本为15亿美元;项目B成本为14亿美元,潜在效益为70亿美元,未来运营成本为1亿美元。项目经理应该推荐哪个项目?
A。项目B;因为潜在效益减去执行成本所得的值大于项目A所得值
B。项目A;因为执行成本低于项目B
C。项目B;因为潜在效益减去执行成本和未来运营成本所得的值大于项目A。
D。项目A;因为潜在效益加上未来运营成本所得的值小于项目B所得值。
179 A team member from research and development tells you that her work is too creative to provide you with a fixed single estimate for the activity. You both decide to use the labor hours from past projects to predict the future. This is an example of which of the following?
A. Parametric estimating
B. Three-point estimating
C. Analogous estimating
D. Monte Carlo analysis
研发部门的一位团队成员告诉你,他的活动太具创造性,不能估算出一个固定的持续时间。所以你们决定参考以前项目的人工时间来预测将来项目。这是以下哪项的例子?
A.参数估算
B.三点估算
C.类比估算
D.蒙特卡罗分析
180 Which of the following is most accurate?
A. A well-developed statement of work (sow) can be used to justify denial of contractor price change requests
B. fixed-price contracts transfer cost risk to the buyer and should be pursued by the seller
C. once the cost baseline is developed and approved, contractor price change requests are no longer possible
D. it is good practice to incorporate clear change procedures in contracts with project contractors 下列哪项最准确?
A. 一个完善的工作说明(SOW)可以来证明对承包商价格变更申请的拒绝是正当的。
B. 固定价格合同把成本风险转移给买方,应该是卖方作追求
C. 一旦成本基准计划建立并批准后,承包商的价格变更申请就不可能了
D. 在与合同承包商的合同中清楚的表明具体的变更程序是良好的做法
181 A project is nearing completion when sponsor A, who is new to the company. What should the project manager do first?
A. Meet with sponsor B to determine if any project changes are needed.
B. Finish the project based on the sponsor A's goals.
C. Begin the change control procedures
D. Update the stakeholder register.
当新进公司的发起人B替代发起人A时,项目已接近完工。项目经理首先应该怎么做?
A. 与发起人B会面,确定是否需要任何项目变更。
B. 根据发起人A的目标完成项目。
C. 开始变更控制程序。
D. 更新相关方登记册。
182 Half-way through a project, a project manager discovered the earned value the past couple of months have been erroneous. What should be the project manager's priority?
A. Make no changes but plan to discuss with the sponsor.
B. Discuss a future course of action with stakeholders
C. Take ownership for the error and identify corrections promptly
D. Change the schedule and plan to match the earned value reports.
项目进展一半时,项目经理发现在过去几个月中挣值报告有错误,项目经理应该优先考虑的是什么?
A. 不做任何变更,但是计划与发起人讨论
B. 与项目相关方讨论未来要采取的行动。
C. 为错误承担责任并且迅速确认纠正措施
D. 改变进度和计划以保持与挣值报告相同
183 The project team should have knowledge of statistical process control to help conduct quality control activities. Of all the topics involved, which of the following is the most important for the team to understand?
A. Sampling and probability
B. Attribute sampling and variable sampling
C. Tolerances and control limits
D. Special causes and random causes
项目团队应该了解如何利用统计知识进行质量控制。在下面所有涉及的议题中,哪一个是项目团队最需要知道?
A.样本和概率
B.属性样本和变量样本
C.公差和控制限度
D.具体原因和随机原因
184 Company procedures require the creation of a lessons learned document. Which of the following is the BEST use of lessons learned?
A. Historical records for future projects
B. Planning record for the current project
C. Informing the team about what the project manager has done
D. Informing the team about the project management plan
公司程序要求创建经验教训文档。下列哪项是经验教训的最佳用处?
A.为了未来项目的历史记录
B.为当前项目编制记录计划
C.告诉团队项目经理干了什么
D.告诉团队项目管理计划
185 Your project management plan results in a project schedule that is too long. If the project network diagram cannot change but you have extra personnel resources, what is the BEST thing to do?
A. Fast track the project.
B. Level the resources.
C. Crash the project.
D. Monte Carlo analysis.
项目管理计划导致一个持续时间较长的进度表。如果不能改变网络图,但有充足人员时,你应该:
A.快速跟进项目
B.资源平衡
C.赶工
D.蒙特卡罗分析
186 Project Information:BCWS(PV),BCWP(EV),ACWP(AC).A:1000,800,600;B:1000,1100,800;C:1000,1200,800;In the table, which project is most likely to finish ahead of schedule?
A. Project A
B. Project B
C. Project C
D. All three the projects will be completed at the same time.
基于下列项目信息:BCWS(PV),BCWP(EV),ACWP(AC).项目A:1000,800,600;项目B:1000,1100,800;项目C:1000,1200,800;哪个项目最有可能提前完成?
A. 项目A
B. 项目B
C. 项目C
D. 三个项目将同时完成
187 In an implementation project, the development phase has been outsourced to an off-shore team. During the execution of the project, the off-shore team states that vital information to proceed in the development is missing. However, the on-shore design team has stated that all design documents have been provided.
What could most likely be the cause of this situation?
A. The communications management plan has not been created properly
B. The two teams do not get along well with each other
C. Project managers lack communication skills
D. The risk management plan has not been created properly
在一个实施项目中,开发阶段的工作已经外包给一支***团队。在执行项目期间,***团队通知说有重要信息遗漏,但是国内设计团队说已经提供所有设计文档。造成这这种情况最有可能的原因是什么?
A. 未正确创建沟通管理计划
B. 两支团队相处的不好
C. 项目经理缺乏沟通技巧
D. 未正确创建风险管理计划
188 The project deliverables are approved and the project manager receives payment for the final invoice. A procurement audit is performed. Who provides formal authorization for the closure of the project?
A. Project team
B. Subject matter expert
C. Project sponsor
D. Project expediter
项目可交付成果获得批准,且项目经理收到最终发票的付款。目前正在执行采购审计。谁会提供项目收尾的正式授权?
A. 项目团队
B. 主题专家
C. 项目发起人
D. 项目联络员
189 You are a project manager for a large consulting firm. Your superior has just asked for your input on a decision about which project your company should pursue. Project A has an internal rate of return (IRR) of 12 percent. Project B has a predicted benefit cost ratio (BCR) of 1:3. Project C has an opportunity cost of U.S. $75,000. Project D has a payback period of six months. If you had to choose based on this data, which project would you select?
A. Project A
B. Project B
C. Project C
D. Project D
你是一名大型咨询公司的项目经理,你的上司要你提供公司应采纳哪个项目的意见。项目A的内部收益率(IRR)为12%,项目B的效益成本比(BCR)为1:3,项目C的机会成本为75,000美元,项目D的投资回收期为6个月。假如你要根据上述信息做出选择,那么你会选择哪个项目?
A. 项目A
B. 项目B
C. 项目C
D. 项目D
190 A project has a delivery date of March 1,According to the key stakeholder ,the budget is flexible, but the delivery date must be met
Where does the project manager document this information
A. Project scope statement
B. Project schedule
C. WBS
D. Assumption Log
某项目的交付期为3月1日。根据关键相关方,项目预算是灵活的,但是必须满足交付日期。项目经理应该在哪份文件中记录该信息?
A. 项目范围说明书
B. 项目进度计划
C. 工作分解结构
D. 假设日志
191 The project manager experiences difficulties working with the customer. After the project is finished ,the customer states that the project was not completed to their satisfaction. What should the project manager have done throughout the project to avoid this outcome?
A. Advise the customer that their requests are being implemented at each project phase.
B. Understand, evaluate, define, and manage customer expectations.
C. Send the customer the technical specifications for review and approval.
D. Identify and replace responsible parties from the project team.
项目经理在与客户合作过程中经历了困难。项目完成之后,客户称项目没有达到他们的满意水平。若要避免这种结果,项目经理应该在整个项目过程中怎么做?
A. 在项目的每一阶段告知客户他们的请求都已在执行。
B. 了解,评估,定义和管理客户期望。
C. 向客户发送技术规范,供客户审查和批准。
D. 识别并更换项目团队中的责任方。
192 The customer increased your project scope by 65% This increased your cost estimate fivefold. Now you must change the scheduled start and finish dates in your approved project schedule. Your first step should be to
A. Rebase line the schedule
B. Modify the contract
C. Use a new target schedule
D. Add resources
顾客把原定的项目范围扩大了65%,这也使成本估算上升了5倍。现在你必须更改已经获得批准的项目开始和结束时间的安排。你第一步要做的应该是:
A.为进度重新设定时间基准线
B.修改合同
C.使用一个新的进度安排表
D.增加资源
193 A company has a collection of projects, A, B and C. These projects are prioritized across a common set of criteria based on the company's objectives. Project B has high priority because it will increase the company's market share and reduce dependency on unreliable suppliers. What activity is being performed?
A. Capturing market share
B. Portfolio management
C. Initiating a project
D. Program management
某家公司有一些项目,即项目A,B,C。这些项目是根据公司的目标,按照一套相同的标准划分优先顺序。项目B的优先级较高,因为它将会扩大公司的市场份额,减少对不可靠供应商的依赖性。这是在执行什么活动?
A。获得市场份额
B。项目组合管理
C。项目启动
D。项目集管理
194 While creating the project charter, a key stakeholder does not offer any input.
The project manager repeatedly asks the stakeholder to provide the necessary input to complete the high-level requirements. Despite the project manager’ s efforts,the situation does not improve. What should the project manager do next?
A. Remove the stakeholder from the stakeholder list
B. Assume the requirements together with the project team
C. Add the missing input as a risk to the high-level risk description
D. Escalate the issue to the project sponsor
制定项目章程时,一名项目相关方没有提供任何意见。项目经理反复咨询让该项目相关方提供必要的意见,以便完成宏观需求。但虽然项目经理努力了。情况却没有得到改善。项目经理接下来应该怎么做?
A. 将该相关方从相关方登记册中删除。
B. 与项目团队假定需求。
C. 将缺失意见作为一项目风险,添加到主要风险描述中。
D. 将该问题上报给项目发起人。
195 After delivering a project on time and within budget,the project team will be assigned to another project.To assure that stakeholder’s expectations have been met,what should be done next?
A.Conduct a lessons learned meeting.
B.Review and update the performance report.
C.Conduct a surver to measure customer satisfaction.
D.Conduct the validate scope process with team members
在按时按预算交付一个项目之后,项目团队将被分配到另一个项目上。为确认满足了相关方的期望,下一步该怎么做?
A.召开经验教训会议。
B.审查并更新绩效报告。
C.开展一项调查衡量客户满意度。
D.与团队成员一起开展核实范围过程。
196 If the optimistic estimate for an activity is 12 days, and the pessimistic estimate is 18 days, what is the standard deviation of this activity?
A. 1
B. 1.3
C. 6
D. 3
某一活动的乐观估算时间为12天,悲观估算时间为18天,那么此项活动的标准差为:
A.1
B.1.3
C.6
D.3
197 You are working on a new project in your organization. You company’s existing staff can easily meet some of the proposed project requirements; however, there are other aspects of the project that are new to your company. You are aware of some sellers who specialize in this type of product, and they probably could meet many of, if not all, your requirements. You are preparing your project plan and deciding how best to staff the project and handle all its resource requirements. You first step should be to
A. Conduct a make-or-buy analysis
B. Conduct a market survey
C. Solicit proposals from sellers via an RFP to determine whether you should outsource the project
D. Review your procurement department’s qualified seller lists and send an RFP to selected sellers
在你的公司中,你正致力于完成一个新项目。因为项目中有一些方面对公司来说是很陌生的,所以公司的现有员工不能完全满足该项目的要求。你发现了一些这种产品的销售商,他们即便不能完全满足你的需求也至少能符合你的大部分要求。你正在准备你的项目计划,需要决定如何最优地达到项目的资源需求和人员配置。你第一步应该做的是:
A.实施“自制一购入”分析。
B.实施一项市场调查。
C.向各承包商发放RFP(方案征集书)征求方案,以决定你是否应该为该项目在公司外部筹集资源。
D.重新审查已有的各个承包商的情况,选择其中符合项目要求的承包商并向他们分发RFP(方案征集书)
198 A team member identifies a technical risk that could have a negative impact on the project deliverables.A change request issued to the project manager is an example of which as
A. Corrective action
B. Preventive action
C. Defect repair
D. Project update
团队成员识别到一个可能对项目成果产生不利影响的技术风险,向项目经理报告。这属于下列哪一项的实例?
A. 纠正措施
B. 预防措施
C. 缺陷补救
D. 项目更新
199 In a project status meeting, you identfied that a team member has not completed the task which he was supposed to complete this week. What action you will take as a project manager in a metrics organization?
A. Update the details in Work Product Information and share that with functional manager
B. Update the details in Performance measurement baseline and share that with functional manager
C. Have an informal discussion with the team member to find out the reason
D. Formally communicate the slippage from the team member to the Functional manager and request him to discuss with the employee to ensure that this will not happen in the future
在项目状态会上,你发现有个团队成员没有完成他应该在本周完成的任务。你作为在正式的组织中的项目经理应该采取什么行动?
A. 更新详细的任务产品信息并共享给职能经理
B. 更新详细的绩效衡量基准并共享给职能经理
C. 和那个团队成员进行个非正式的讨论找出拖延的原因
D. 正式的和管理该团队成员的职能经理交流,请求他和他的职员讨论,保证未来不再发生此事
200 Task A has a cost estimate of US$1, 000 and a scheduled completing date of December 30, with a total duration of 10 days, The project manager reviews the project if task on December 30 and it is only 70% complete. The resource assigned to task A has spent US$600 to date.
What is the planned value?
A. US$400
B. US$600
C. US$700
D. US$1,000
任务A的成本估算为1, 000美元,计划完成日期为12月30日,总工期为10天。项目经理在12月30日审查任务的进度,发现只完成70%。到目前为止分配给任务A的资源已经花了 600美元,计划价值是多少?
A. 400美元
B. 600美元
C. 700美元
D. 1000美元 >>2019最新PMP考试全真模拟试题(上) >>2019最新PMP考试全真模拟试题答案